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Terms and Conditions


LEGAL NOTICE
Please read these Terms and Conditions carefully. These Terms and Conditions administer your access and use of this Site. By accessing this Site you agree to be bound by the Terms and Conditions and to any additional guidelines, restrictions, or rules that might be listed in accordance with certain sections or services of our Site. All such additional listed guidelines, restrictions, or rules are hereby incorporated by reference into these Terms and Conditions. Printcustomboxes.Com holds the right to make changes to this Site and to these Terms and Conditions at any time without prior notice. We advise you to review these Terms of Use each time you visit Printcustomboxes.Com.

COPYRIGHT
Copyright (c) 2011 Printcustomboxes.Com. All rights are reserved. It is prohibited to copy or republish any of the materials and software contained and installed on the Printcustomboxes.Com web site.

COPYRIGHTS AND TRADEMARKS
You are single-handedly responsible for your use of Content and also your choice of any other images, graphics, text or other materials you integrate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the proper and legal authorizations from the stakeholders. You guarantee that your Products do not trespass upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not abuse or damage any third party, and that you have all required legal permissions necessary to integrate third party material into your Products. By placing an order on this Site, you certify that you have all necessary legal permission, right and authority to place the order and you endorse Printcustomboxes.Com to produce the Products on your behalf.

CUSTOMER CONTENT
You are single-handedly responsible for your use of Content and also your choice of any other artwork, design, images, graphics, text or other materials you integrate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have got the proper and legal authorizations from the stakeholders. You guarantee that your Products do not trespass upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not abuse or damage any third party, and that you have all required legal permissions necessary to integrate third party material into your Products. By placing an order on this Site, you certify that you have all necessary legal permission, right and authority to place the order and you endorse Printcustomboxes.Com to produce the Products on your behalf.
All information; data, text, photographs, graphics, messages and any other materials ("Content") are the single-handed responsibility of the person that produced that Content. Hence you are completely accountable for all Content that you send, upload, post or otherwise transmit via the website. You consent to observe with all rules regarding online conduct and acceptable Content. You consent to not use the website to upload, post or otherwise transmit any Content that contains anything indecent, unlawful, or that breaches the intellectual property rights or other proprietary rights of Printcustomboxes.Com or any third or other party. Printcustomboxes.Com does not control the Content posted by Customers and does not insure the accuracy, integrity or quality of the Content. Under no circumstances will Printcustomboxes.Com be liable to you in any way for any Content you may be exposed to which you may find offensive or indecent.
You consent that you are responsible for protecting your password and hold total access to your registered account. You consent that you will be responsible for all orders placed or other actions taken through your registered account. When you, or someone who has access to your registered account, orders a print item using your password, you bestow Printcustomboxes.Com the world-wide, royalty free and non-exclusive license to use, reproduce, sublicense, modify, update, adapt, publish, display and create derivative works from the Content on the website and on the printed product for the purposes of storing designs or processing print orders. You certify that Printcustomboxes.Com and its designing professionals shall have the right (but not the liability) in their sole discretion to remove or to exclude any Content that violates the terms of service or may otherwise be likely to object. Printcustomboxes.Com may sustain Content and may also disclose Content if required by law or in the case that disclosure is necessary to: (a) abide with legal process; (b) implement the terms of service; (c) respond to claims that may arise, if Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Printcustomboxes.Com, its users and the public.

DESIGN FILES
Printcustomboxes.Com will only provide design files at 72 DPI (low resolution). If you would like to request or purchase higher resolution designed files, please contact info@printcustomboxes.com for a quote.

CUSTOMER SUBMITTED ARTWORK
It is mandatory that all artwork or designs and images, if provided, must be provided in CMYK format and with a minimum resolution of 300 DPI. Printcustomboxes.Com is not responsible for any color changes that might occur in conversions from RGB to CMYK color modes. Printcustomboxes.Com is also not responsible for images printed as frizzy, blurred, distorted or pixilated due to customer provided artwork.

PROOFING & MATCHING
Printcustomboxes.Com is not to be held responsible for color matching or ink density on screen proofs approved by the customers. Screen proofs forecast final design layout, text accuracy, image sizes and proportion and placement, but not color or density. Printcustomboxes.Com will try to match the gradient density of each color in [double] duo-tone. Printcustomboxes.Com is not accountable for the final appearance of a duo-tone unless the customer orders a color match proof. In addition, on customer request, application of lamination may effect or change the appearance of the printed colors. Printcustomboxes.Com is not responsible for the final color appearance of a laminated product/s. Customer is responsible for proof and layout approval prior to the printing. Printcustomboxes.Com is "NOT RESPONSIBLE" for errors in a printed product caused by any of the following: Graphics adjustment or Placement and Incorrect Font Usage Spelling, Grammatical and Punctuation Errors Wrong Die-cuts, slits or Incorrect and Missing Folds Finished Product Size Low Resolution approvals of image or logo

INDEMNITY
You agree that you shall protect and defend Printcustomboxes.Com and all parties from whom Printcustomboxes.Com has licensed portions of Content, and their directors, officers and employees, against all claims, liability, damages, costs and expenses, including all legal fees and expenses arising out of or concerning (a) your breach of these Terms and Conditions or (b) any law suit, claim or demand arising from or relating to any text, photograph, image, graphic or other material you integrated into the Products that was not part of the standard Site Content.

REFUND POLICY Printcustomboxes.Com will cancel your order, on request and will offer you a FULL REFUND, only prior to printing/shipping. However, if ordered item has been printed or shipped then it cannot be cancelled. Orders can be cancelled during the various design and production stages also and you get a FULL REFUND if the order is under the designing process or has not gone to the press, but if your order has gone to print, then cancellation charges will apply. Following are the stages to complete your order.
Stage 1: Orders are to be placed on-line.
Stage 2: Orders are reworked and designed in our design department.
Stage 3: Orders are sent to the press.
Stage 4: Orders are collected by the shipping firm and shipped.
If an order is cancelled in stage 1 or in stage 2, you will be offered a FULL REFUND, After an order enters stage 3, we can not guarantee order cancellation but upon customer's persistent request the order can be cancelled and 50% of the total amount will be deducted to cover expenses and rest of the 50% will be REFUNDED accordingly. Once the order reaches stage 4, it cannot be cancelled at all.

DESIGN ORDERS
Once the design order has been placed, we will offer you a FULL REFUND on cancellation, if the design has not been approved as yet. But if the design has been approved by the customer Printcustomboxes.Com will offer no cancellation.

ERRORS AND RETURNS
If we confirm that we have made an error, we will re-print the order and ship it to you on our cost. But there will be no refund in our return policy. The customer must inform Printcustomboxes.Com within 2 business days of order acceptance of any errors or fault discovered in the final delivered product. In order to receive replacement, the customer must return the entire received product if completely damaged/with error or only the partially damaged/with error units within 5 days (at their own expense) from the time when the ordered product delivery was taken.

ORDER SHIPPING AND DELIVERY
Printcustomboxes.Com offers the following shipping options when placing an order STANDARD (Shipping Time NOT GUARANTEED):
FREE Ground Shipping within 48 adjoining states.
Approximately, Ships within 12 business days after final proof approval. Shipping time for Standard Service is not guaranteed.
PRIORITY - Guaranteed to ship within 8 business days:
Ground shipping included within 48 adjoining states.
Products will be shipped within 8 business days after final proof approval. EXPEDITE - Guaranteed to ship within 6 business days:
Ground shipping included within 48 adjoining states.
Products will be shipped within 6 business day after final proof approval. In all orders, approval of final proof must be received by 12:00 PM EST otherwise one business day will be added to the shipping times.
Although Printcustomboxes.Com will continue to print and ship orders in a timely manner, in no case shall Printcustomboxes.Com be responsible for any damages resulting from any delay in shipment or delivery.
All Printcustomboxes.Com customers comply not to hold Printcustomboxes.Com responsible for delays in shipments caused by bad weather, shipping company delays, customs issues or any other condition beyond Printcustomboxes.Com direct control. In case of delay due to technical problems due to equipment failure during the printing process, expedited charges will be refunded. Orders cannot be cancelled due to delay in the printing process.
All Printcustomboxes.Com customers are liable and agree to pay all customs duties and fees on goods that are shipped to their respective addresses/locations. It is the responsibility of the customers to make necessary arrangements to clear customs for shipments that have to be delivered outside the United States.
Printcustomboxes.Com observes the following holidays:
New Year Day (January 1st)
Memorial Day (Last Monday in May)
Independence Day (July 4th)
Labor Day (First Monday in September)
Columbus Day
Veterans Day
Thanks Giving Day (4th Thursday & Friday in November)
Christmas Day (December 25th)


DAMAGED AND LOST PACKAGES Lost or damaged claims can only be filed for shipments after 30 days from package shipment. Printcustomboxes.Com is not responsible for 3rd party shipping errors, or damaged shipments. Thus order shipment may have slightly fewer pieces than ordered. Printing trade standards allow for slight underage or overages. Therefore, if exact quantity is needed, please order in excess of the quantity needed. Additional shipping and handling charges will be charged for packages that have to be reshipped due to the negligence of the customer by not submitting the proper shipping address.

DISCLAIMER OF WARRANTY THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

LIMITATION OF LIABILITY IN NO EVENT SHALL printcustomboxes.com OR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR RESULTING DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT Printcustomboxes.Com HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM Printcustomboxes.Com OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL Printcustomboxes.Com BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR RESULTS ARISING FROM OR RELATED TO YOUR WRONG, UNLAWFUL, INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR IT'S CONTENT.

QUESTIONS SHOULD BE DIRECTED TO:
Customer Service:
Printcustomboxes.Com
Head Office: 338 Grant St, Niles, OH 44446.
Email: info@printcustomboxes.com
Tel: (630) 780-6717.






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